Overall we really enjoyed our stay at the Yarmouth Country Cabins. They were ready for our arrival and Rich is very friendly and extremely responsive. The location is fantastic and the cabins offer nice space, especially for the price. The playground and game areas are cute but certainly a diversion rather than a destination. The pool was clean and maintained. As for the cabin itself, it was quite musty and had a smell of mothballs which might have been the result of not having been used much during COVID. We aired it out a bunch which did help a bit. MOST IMPORTANTLY: The queen bed in the master bedroom was old and very soft but when, after the first night of poor sleep, we asked if there was perhaps another cottage we could stay in or if the bed might be missing a slat, Rich just purchased a new queen bed for us, remarking "nobody had complained about it previously." This, to us, was truly remarkable customer service. We didn't even complain that much but he checked out the problem immediately and promptly fixed it by BUYING a new bed that arrived the next day. This says everything about this place. It's intimate and fun for kids and the service is truly incredible. Highly recommend as a great value for some time on the Cape.