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6/10 (普通)
Helene S.
2025 年 10 月 7 日
Lovely with a caveat
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The location and condition of this place is wonderful. When I walked in I thought I had finally found "my place" for the annual trips I enjoy in Monterey and Carmel.The Sanctuary staff went the extra mile to help with several problems initially. The TV in the living room is hard to enjoy due to the strange set up of the components. The tech team from Sanctuary helped a great deal and once we figured it out it was OK though still complicated. The TV in the bedroom needs attention. It has a wobbly picture at times and seems old and I feel that the showerhead needs changing or fixing but that may be personal preference.However the reason for only 3 stars is the neighbor with the adjoining wall was a problem for me. She is not well and makes a lot of noise and sounds throughout the day AND night. I was concerned for her a lot, and it sadly often interfered with my sleep and relaxation and finally I had to end my stay early. I don't like writing this as the place is wonderful and Sanctuary did refund me generously but it is beyond their purview to do anything about the neighbor. If you won't be disturbed by the sounds and erractic nature of this situation then you will love the place.




































