6/10 (普通)
Jessie P.
2025 年 11 月 17 日
良かった点 : チェックイン、コミュニケーション、ロケーション
The condo location and layout is amazing. Unfortunately, the unit was not inspected well prior to our arrival. When we arrived in the unit, there was dead rodent in the electrical outlet (half in/half out) in the master bedroom. I have photo and video. Maintenance showed up quickly to remove it, but not a good welcome. The WiFi information on the router did not work and there were no instructions for setup. Maintenance showed up and could not figure out why the connection wasn’t working and did not have instructions. We spent the weekend without service. Our room keys expired at midnight the day before we departed and my husband was stuck outside in the heavy rain when he went to dump trash at 7am on Sunday morning. Maintenance had to let him and reset our keys. We spent more time waiting for maintenance issues than we expected over the course of our stay. We expected a better experience but left there feeling like we paid a lot more for a lot less. Very surprised by the events throughout our stay. Thank you for the survey and hope it makes a difference. Jessica
Jessie P.
2025 年 11 月に 2 泊滞在
