2/10 (非常に不満)
Stephanie
2025 年 5 月 26 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Do not book. I am extremely disappointed with my experience with this property owner. My reservation was canceled just three hours before check-in, leaving us, my small children and parents stranded and scrambling to find alternative accommodations at the last minute. This caused a great deal of stress and inconvenience, especially since we were traveling with young children.
The owner did not clearly state that visitors were not allowed. I had asked if two additional guest could stay and she said no, that only a max of 6 guest were allowed to stay which was not a problem/ big deal. But out of courtesy, I had informed her that I would be having those two guest visit during our stay. I was surprised to find out that this was an issue only after the cancellation, which felt unprofessional and uncommunicative.
This happened during the busy wedding season and Memorial Day weekend, making it even more difficult to find accommodations on such short notice. I am positive she knows just how busy this time of year is, and that in itself speaks volumes about her character. The lack of communication, last-minute cancellation, and unclear visitor policy made our trip very stressful. I would advise future travelers to be cautious and ensure clear communication beforehand and honestly have a solid back up plan even after booking. I cannot recommend this property based on how it was handled. I have attached pictures of our conversation for perspective.
Stephanie
2025 年 5 月に 1 泊滞在
