2/10 (非常に不満)
Jim S.
2025 年 12 月 3 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We have been VRBO customers for years and also owned an VRBO property. This is the first time I’ve ever posted a negative review. Having been an owner of a rental property I understand how difficult it can be. That being said, we recently travelled to Pittsburgh and love this area (we stayed in a different VRBO the previous time). We were excited to stay in what we thought was a 4 bedroom house. However, when we pulled up we realized it was a weathered apartment building with 3 bedrooms (one with bunk beds) and two full size beds. 1 full bathroom. After trying to communicate with the owner (which she left the VRBO number on the portal where she should have left her number) for over an hour to try to get in we finally did. Her response to us waiting was, “I’m glad it wasn’t hours”. The apartment was not what we were anticipating which happens on these sites and we were okay with but it was so dirty. The floor and baseboards of the bathrooms are covered in dirt and filth. The beds were so uncomfortable too. Once we were in we noticed there is a camera outside the property (which I understand) but every time you open the exterior door it rotates inside. It felt like a complete violation especially with minor children. The apartment smells of pot especially around 12-3 am. The absolute worst was our children walked out the door and saw a massive raccoon sitting outside the apartment in front of ours (which is all indoors). This place is just filthy and dirty.
Jim S.
2025 年 11 月に 4 泊滞在
