Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Came here as it was recommended by friends. From the pictures online, I knew the unit was dated, but as long as it was clean, that was fine. This was not the case. The 1st day we arrived we noticed the screen didnt work, ants were everywhere and a black film that covered the ceiling in dining area and bedroom, either mold or years of dust, I don't know. The Bathroom was not cleaned, there was hair and shampoo all around tub walls and hair and sand in corners of floor. I asked for it to be cleaned, no one came to clean it. Then discovered the fridge was leaking water and freezer did not work, AND the dryer also didn't work. Maintenance came and said that weeks prior he told manager it needed to be replaced. I talked to manager and he basically said they were original owners that didn't want to put money into the unit anymore. I said its wrong that your renting out a unit that is in this condition, its not fair. There's no where you can move us so now we are stuck in this unit where we don't have a freezer, have to keep a towel under fridge and change everyday as it gets too wet, which gives off a lovely smell. The dryer wont dry our clothes, and the place is covered in years of dust... the ceiling, top of picture frames fans ect. I waited 2 years to come to one of the most beautiful places on earth to stay in a place where I didn't take my shoes off and had to cook and shower in our friends unit. Blows my mind how much we companied and nothing was fixed. Yet, there was mini lights along deck and since our patio light didn't work, we turned them on one night. The next day we walked up to unit to find maintenance removing them as someone complained that it "wasn't Christmas anymore" THE NEXT DAY!!! We companied every day and nothing was done. Since there was no one to be moved we had to stay, we were refunded 2 nights stay and got a $40 card to food last. The request for the cleaning fee and remainder of stay was ignored. So very wrong this place is being rented!!!!!!