Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The house layout and location is great. the overall condition of the house is very poor. It's clear the house needs to be updated. We noticed on a review that the hot tub wasn't working a week before we arrived, when we asked the company if the hot tub had been repaired we were told that it was no longer a hot tub, but had transformed into a "conversation pool", 3 of the 4 rocking chairs on the main floor are broken, there are nails popped up all over both porches, there were cigarette butts jammed in between the boards on both decks, the interior wooden stairs are terribly warped/split/unlevel and difficult/dangerous to navigate, the grass around the pool is so full of weeds and briars that you can't walk in it barefoot, the internet was slow and difficult to connect to with different devices, the dryer wasn't working so they sent out a repair person who basically told us it was blowing hot and we were using it wrong, it continued to not work when I noticed the vent was kinked, so the dryer only worked with the dryer pulled out halfway into the hall to unkink the hose, the door to the main master on the second floor doesn't latch/lock, and the shower in that room is small, like crazy small, no normal sized person can comfortably shower in it, the palm trees in the driveway are so overgrown that it's difficult to pull in without scratching your car. The house has the potential to be amazing, but it clearly needs to be invested in. We would not stay here again and probably wouldn't use this rental company again to be honest. We've been coming to Sufside/Garden City for around 10 years, and this home's condition was by far the worst we've stayed in. We spoke with one of the people staying at a home nearby who had stayed here last year and felt the same way.