First off let me say this is our 4th March in Scottsdale and I would rate this condo as 3rd best. Patti and Paul are nice but I don't think this property is their first priority. Let me start by saying the previous year we stayed in the same complex and although using the word Luxury for this complex is stretch our stay the previous year was more pleasant. Unfortunately that property was booked for February and March this year so we choose another condo in the same complex thinking it would be similar and no we did not expect perfection.
First impression once the door was open was a musty smell and then stark walls in the living/dining rooms and what looks to be an old towel as a table cloth on the dining room table, I don't expect fine linens but no table cloth and some place mats would have been much more appealing. The walls had barely a picture on them and in fact there were more picture holes than pictures.
The t.v. while a flat screen and capable of a high def picture did not have a high def cable box so the picture quality was poor, in this day and age it should go without saying that when you turn on the t.v. you get a high def picture.
The bedroom carpet was old and very dirty and in need of replacing let alone a good cleaning. The caulking around the bathroom tub was black and should have been removed, cleaned and replaced.
I don't expect the JW Marriott for the price we paid and we pay that price because it is what we can afford as opposed to staying in a hotel, but I do expect to stay in a place where all the walls are clean, where the carpet is clean, where the caulking around the tub is not black and where the bed has a comfortable mattress not an old squeaky box spring.
The kitchen sink leaked from the top where the faucet was attached and while Paul did respond to me quickly and I think may have even stopped by we said this could be fixed once we were gone. I can't believe no one else mentioned this as the first time I turned on the kitchen faucet it was leaking so I doubt very much this just happened, I blame the previous renters and the person who cleans the place for their lack of caring.
The complex itself is fine, a nice pool, your feel safe, and renters and owners who are there are very nice to interact with, it was just a little disappointing to stay in a place that feels neglected. Like I said Patti and Paul were very nice to deal with but their place needs an overhaul.