I'm a fellow new homeowner in Rancho Mirage and had been looking forward to my mother, aunts, and a cousin coming out to visit at the end of October. I arrived on Monday ahead of the group coming in on Thursday. Unfortunately, I was met by a couple inches of standing water throughout my home due to a bathroom pipe dislocation. By the time I got my sights back on track for arriving company it was Wednesday night and with 6 industrial sized dehumidifiers running in my home, I was looking at hotel sites and VRBO for the next day's accommodations. I queried three properties, never dreaming I'd get a response from any of them and figured I'd have to pay walk up rates at a hotel for my arriving guests. Imagine my surprise to get Kirk's phone call at 10:00 the next morning as I arrived at the Palm Springs airport -- not only were we welcome to stay at Zen Tierra, he'd allow us immediate entry and a promise to come over later that afternoon to ensure that everything was absolutely perfect for us!
I can't say enough for the property and the owner attention to detail. It's fabulous. Period. Others have stated the pictures don't do it justice. I just reviewed the pics again and without a doubt, I have to agree -- Tamara and Kirk -- you have to get professional pictures -- your place is AHHMAZING!! I won't spoil it for arriving guests but there are too many ooh's and ahh's to count in every unexpected place of this property. It's incredibly well-appointed -- I don't know what more a person could need or want on their vacation. The beds and bed coverings are most comfortable, the couches are plop-worthy, the kitchen is way more than you'd ever need even if you were hosting Thanksgiving dinner, the decorating is luxurious and relaxing . . . the fireplace . . . the media room - Netflix, premium channels . . . . This house IS the vacation destination!
The business part of it was completely non-fuss and based on mutual respect and trust -- thank you, Kirk and Tamara -- people like you make VRBO work for the masses. Your home is as comfortable and inviting as it is beautiful and you're so generous to rent it at such a fair price. You could ask much more and thus, rent it less and afford yourselves less risk -- I know -- but you're smarter and kinder than that and I hope you know that WE realize that. Thank you for treating my family so well. We truly enjoyed our stay and wish you all the business that you can want and much health and happiness as well. <3 MKE