8/10 (良い)
Candice T.
2024 年 1 月 2 日
Comfortable Accommodation but Too Many T’s & C’s
Accommodation was lovely, clean and was equipped with everything we needed for a comfortable stay. Setting lovely within KPL, although town outside the lodge is not that great. Not too far from Kruger Park gates. After booking and paying for this accommodation though, the property owner informed us of a deposit that had not been mentioned before, and a lengthy T’s & C’s form that we were forced to sign after paying for our accommodation, prior to our check-in date, that required us to agree that the property owner had the right to change any terms and conditions, including tariffs at any stage before and during our stay without prior warning (amoungst other things). T’s and C’s were extremely restrictive, and controlling in nature. We were not comfortable agreeing to this and communicated this, but still they insisted that we have to sign that we agree to all those T’s and C’s and pay a deposit prior to check-in. We probably would not have booked with these property owners had we been informed of this prior to paying for our booking. Stay was great, property owners not very hospitable though.
Candice T.
2023 年 12 月に 3 泊滞在