4/10 (不満)
Jim p.
2024年4月12日
良かった点 : 清潔度、ロケーション
気になった点 : チェックイン
Improvements Needed
Pillows for the pullout couch were disgusting.Go to Walmart and get some new ones (4 should be available
Mattress on pullout was poor (did not offer proper support)
Pillowcases were less than satisfactory
Sheets were borderline
Bathmat in front bathroom is disgusting (In this climate should be a plain flat mat)
Every condo we have ever rented has had first day complimentary coffee. You offered nothing.
The patio is for sitting and lounging. Your high table furniture does not allow for that. Very disappointing! 74 of 76 patios that were in view had proper lounging furniture. Get with the program.
The decor could really use some upgrading
The check in could have been bad.. The lock box at the office is no longer in use. The security guy (who I was fortunate enough to run into at the pool) did not have a key or instructions about our arrival. Fortunately he was able to access a key at the office (I appreciated his kind help and friendliness - especially at 11:30 at night)
Household items were quite satisfactory
We appreciated the washer and dryer
Billed as a luxury penthouse it no way came up to its billing
I do not like to sound so negative but some serious thought has to be given to upgrade to match your claim
Jim p.
2023 年 4 月に 6 泊滞在