6/10 (普通)
宿泊されたお客様
2025 年 10 月 12 日
良かった点 : チェックイン、コミュニケーション、掲載情報の正確さ
気になった点 : 清潔度
I did have some concerns during my visit. Upon arrival, the room was a bit warm, but that was manageable. The main issue I faced was the cleanliness of the property. Unfortunately, I encountered several spots around the grounds where there was old dog waste, which my one dog stepped on and the other dog tried to eat it. I was very concerned about the health risks this posed to them. In addition, I noticed some dog kibble scattered in the grass pass, possibly from a previous dog's vomit(?), which again raised concerns for my pup, especially since he's on a very specific veterinary diet.What was most upsetting, however, was the message I received from the owner requesting that I pick up my dog's waste. While I understand the importance of maintaining a clean property, I was surprised and disappointed by the tone of the message. There are signs clearly indicating the use of video surveillance, so had the video been reviewed, it would have shown that I consistently cleaned up after my dogs. In fact, I was careful to dispose of all waste in the small garbage can near the front office.The tone of the message came across as rude and accusatory, which left me feeling frustrated and ultimately led me to leave earlier than planned so I would not stay here again.For future guests and to ensure that everyone can properly dispose of waste, I would recommend adding more trash cans throughout the property, as there was only one small metal bin near the front office.
宿泊されたお客様
2025 年 10 月に 2 泊滞在