CRC 3201 - Retro Condo with Ocean View

Hi Jamie, Happy New Year! Thank you for the positive review and for staying with us, we are glad you had a great time and enjoyed the outdoor pool! We look forward to you staying with us again. Lorri

Hi Audrey, We are so glad you enjoyed your time at Colony Reef Club! What a kind review about the unit and management, we always strive for a five star guest experience. We look forward to having your family back! Thanks, Natalie D.

Bettie, We are so glad you enjoyed your stay! We hope to see you again soon! Colony Reef Club Reservation Team

Chantel, We are glad you enjoyed your stay! We noticed you gave us all 5 stars except for the clean. We will assume that since you did not make any comments on the clean that that rating was an accident! We will see you next time! Colony Reef Club Reservation Team

Hi Ashley, We're glad you enjoyed the amenities, and everything went smoothly for you. I wish you would have notified us right away about the floors as we would have been happy to send the cleaner back to clean them. It's been a busy Spring for the rentals, but we always make sure guests arrive to a clean unit. Thanks, Natalie Dehr

Hi Candi, We are so glad you enjoyed your stay! We do have a hair dryer that we can give guests for the condos, don't hesitate to check with the office. We will pass your alternative notes along to the owner! Grace J. Rental Manager

Hi Karl, I'm sorry the condo wasn't up to your standards. This condo is listed as a Silver rated condo which is noted in the description, meaning some of the decor and upgrades are not up to date. This condo along with all of our condos are always stocked with linens and towels. We are happy to provide you with additional towels if you need them during your stay. This condo is also stocked with plates, silverware, pots, pans and anything you would need to cook your family meals during your stay. Next time please call the office if you can't find a specific item in the kitchen and we are happy to assist! The entire property is sprayed regularly for pests, and we are able to send a technician over if you happen to spot one. We always remind guests to keep the sliding glass doors closed that are leading to the ocean to keep those Florida pests out. Thank you for bringing the TV damage to our attention as we have sent over our Maintenance technician to fix the issue, and now the TV is working fine. Next time you visit Colony Reef please know the onsite staff is available to help assist and answer any questions to ensure you have a positive stay! Thanks, CRC Rental Manager

Robert, We are glad you were able to enjoy your stay! We will pass on your notes to the owner regarding needing additional utensils and also have a conversation with the housekeepers regarding the clean. Grace J. Rental Manager

Callie, I am so sorry the condo was not up to Colony Reef standard when you arrived. As you were told we did have a sold out Spring and Summer with extremely high use of all our condos, but the items you mentioned should have been addressed by our cleaner prior to your arrival. We are always available to be reached via our after hours number and would have been happy to send the cleaner back to address the cleaning concerns. We always want our guests to have a comfortable, relaxing stay and not have to worry about cleaning. Thanks, Natalie D. Rental Manager

Britney, We apologize for the state of the condo. The owner of this condo has purchased new couches for the living room and is installing new flooring. We want to ensure that we did not say this was a "bottom of the barrel" condo but rather that it is a silver condo and per the description stated that the furniture, décor, and other items around the condo have not been updated in 7+ years. Additionally, many of the items you listed regarding the outdoors amenities are currently under renovation. We had the busiest spring season we have ever experienced and are now making the necessary repairs to the pools and pool furniture to prepare for the equally upcoming summer season. While the outdoor pool is not heated, we do have an indoor pool that is heated. Thank you, Colony Reef Club Reservation Team

Liliana, We are so glad you enjoyed your stay! We will pass this information to the owner! Colony Reef Club Reservation Team

Allison, We are so glad you enjoyed your stay! We take great pride in keeping the condos and grounds in tip top shape! We look forward to seeing you and your family again soon! Colony Reef Club Reservation Team

Scott, We're so glad you enjoyed your stay here! We hope to see you again in the future! Colony Reef Club Reservation Team

Daniel, We are so glad you enjoyed your stay! Colony Reef Club Reservation Team

Hi Toni, We will put in a note about the sliding doors but we do have hair dryers in the office that we could have given you to place in the condo! Next time you stay with us and find something missing in the condo, do not hesitate to visit the office, we will most likely have a replacement! Grace J. Rental Manager

Edward, We are so glad you enjoyed your stay! We hope to see you again soon! Colony Reef Club Reservation Team

Hi Stephanie, Your concern about a beach ramp is very relevant! The good news is our Board of Directors approved for a ramp to be built, so that project is happening Fall 2021! You can imagine with COVID and getting the proper building materials, we were not able to get the project done over the summer. We are very excited and can't wait for our guests to be able to have easier access to the beach. Next time you stay with us (now that we'll have a beach ramp) I would recommend a Gold rated condo as those condos are newly renovated. We did address your maintenance concerns in 3201 with our team, so those items will get taken care of for the future guests. Thanks, Natalie D.

Hi Calvin, We're glad you enjoyed your stay! We appreciate your recommendation. Good news, today the owner is having her floors completely redone, and a brand new furniture set for the living room. We hope to have your family stay with us again in the future. Thanks, Natalie D.