Unfortunately, our stay didn’t go as planned. We booked the property for an anniversary weekend, but when we arrived, the air conditioning was not working. A technician came out the following morning, but unfortunately was unable to get it repaired. We also experienced an issue with the hot water, and ultimately decided to cut our weekend short and return home.That being said, I want to make it clear that the owner was wonderful to work with. He was very responsive, genuinely concerned about the problems, and worked hard to try to make things right for us. Sometimes things simply go wrong that are outside of anyone’s control, and I don’t feel the issues we experienced were a reflection of the care or effort of the owner.While we were disappointed that our anniversary getaway didn’t work out as planned, we truly appreciated the kindness, communication, and effort the owner showed throughout the situation.