We didn't realize there was another entrance to the condo other than using the garage so that was a little confusing at first. I tried to call the owner, like it said in the email, and there was no answer from him. I emailed him the night before we checked in for additional instructions, also like it said in the first email, and got no response. Thankfully, there was a resident there that let us into the garage so we could get our bags upstairs. It would have been easier to bypass the elevator and just take the stairs to the left of the garage and go up that way. It was raining when we go there and the sliding door was left open so the carpet was wet. We never could get the sliding door to lock properly. The window in the master bedroom was also left open so the chair and carpet were wet there, also. There were wet towels in the dryer and we weren't sure if they were clean or dirty so we washed them and dried them again, just to be sure. The window on the screen to the bedroom by the front door had been partially removed so we reattached it. Other than those few things, we enjoyed our stay. It was perfectly located by the freeway so we could go to Heber for the day and just a few minutes away from downtown Park City. I think we'd probably pick this place again, if we go back to Park City any time soon.