8/10 (良い)
Dean C.、Spruce Grove Canada
2024年2月14日
良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Property as per pictures
Dan did a great job answering all our questions prior and during our stay. Location is remote for normal services to get back to cancun to go to walmart cost around 1300 pesos ( round trip).
Local restaurants food was good, not exceptional as i would have expected for prices. 4 main courses, bottle of wine, 2 appetizers and 2 deserts will rin you 3-4000 pesos and similar but at the steak restaurant will run you 6-7000 pesos.
The biggest issue I had was the tipping, they included gratuity on all bills but the issue is if you don’t tip over and above you will not get good service, in-fact the one waiter that delivered room service to us was insulted about a 50 pesos tip over the 300 pesos that was already on the bill! He explained that the gratuity was for all the staff.
Not sure i would go back just because of the tipping issue it made it very uncomfortable.
Dean C.
2024 年 2 月に 9 泊滞在