Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
My partner and I booked a Deluxe Studio through for our anniversary trip. There were 59 photos available of gorgeous, lodge-style decorated apartments. We chose these instead of cheaper alternatives as we were excited for the experience. Unfortunately, the apartment we were placed in looked nothing like any of the photos. It was sparsely decorated, not very tasteful, and overall gave a very bare bones impression. The appliances were up to date, but the property itself was completely altered from any photos posted. We called Ski Country Resorts Management immediately upon arrival to voice this concern. We were told that this was one of the nicest properties, and there would not be any better alternatives. We stated that any of the properties in the photo would be a vastly improved alternative, but it seemed that these were either not available or potentially not even properties rented out by Ski Country Resorts. The latter was a more concerning probability, to us, for the misrepresentation.We requested to have a refund or at least partial reimbursement of expenses, if unable to be relocated to a property congruent with the photos posted. Ultimately we were issued a $30 refund, after following up with Ski Country Resorts Management in the days following our stay. We spoke to Loren, who was very professional in his interactions.We highly recommended that they update their photos to accurately reflect the properties available, and would just advise anyone considering this stay that you verify which apartment you will get, and request photo representation, to ensure you will be satisfied!