Amazing communication in booking. The 3 bedroom lock off was spacious and more then enough room for our family of 5. The units furnishings were adequate, showing its age in some places, scratches on furniture, etc. There is an adult only pool in the complex which never seemed busy, the other pools were quite busy with many families and boisterous children. A complex of that size could use another pool. Mini golf, tennis and the arcade were great, clean and free! Activities staff was helpful and you can communicate with resort staff via text which is super convenient. The location of the complex is close to everything in the area, shopping, Busch gardens, CW. At this time the restaurant, pool bar and movies remain closed.