Original Surf City Oceanfront Cottage with Timeless Beach Charm - Dog-Friendly!​​​​​​​

Thank you for your review! We hope you stay with us again

Hello Dale, thank you for your feedback! I’m glad to hear you enjoyed your stay. Please note that a $250 refund has been issued to your credit card on file, in response to the incorrect information provided about linen rentals. While a check had initially been requested, it may take 6–8 weeks to process due to a high volume of refunds. The credit card refund was issued instead to ensure a quicker resolution. We appreciate your understanding and hope to welcome you back for an even better experience in the future!

Hi William, thank you for your feedback and for highlighting the great location. We appreciate you letting us know about the ant concern, and we want to assure you that we responded promptly. After a thorough inspection, we found no ant infestation at the property. We truly appreciate your input and hope to have the opportunity to welcome you back for a much better stay in the future!

Thank you for your review, Stephanie! We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. We are disappointed to see that this concern was not reported to us during your stay as we would have been happy to assist. We have passed your feedback along to our Local Operations Manager so the housekeepers are aware of your concerns. We hope to have the opportunity to impress you in the future!

Thank you for taking the time to share your experience, Katrina. We are happy to hear you like the location of our home, though we apologize for the issues you had with the appliances. After further review, no concerns were brought to our attention during your stay. We appreciate you bringing this concern to our attention and allowing us to review it and address it accordingly. We will be sure to forward your concern to our local operations manager, who will work with our homeowner to make the necessary improvements to the home. We hope you will give us the opportunity to host you again.

Thank you for being our guest and taking the time to share your experience. We're pleased you enjoyed our home's location, but apologize for the issues that detracted from your stay. We shared your feedback with the local manager, who assured us that they will be working with the homeowner to address the shower, and the steps and decking will be evaluated so any necessary repairs can be made. The living room furniture was updated last year and all furnishings, as well as the lack of a closet in the primary bedroom, are accurately represented in the listing photos. We appreciate your feedback as we view it as an opportunity to improve and we hope to have the chance to provide an exceptional getaway in the future.

Thank you for taking the time to share your experience, Brian. We are happy to hear you enjoyed the location, though we are sorry for the issues that prevented you from fully enjoying your stay. We sincerely apologize for the issue that you encountered with the cleanliness. We appreciate you bringing your concern to our attention and allowing us to review and address it accordingly. We have made our local operations manager aware of the cleanliness and will ensure that more attention to detail is made when cleaning the home between reservations. We thank you for your feedback, as it helps us improve our guests' experiences, and we hope you will give us the opportunity to host you again.