The check in is not until 4. The check out is 10. The condo is A LOT smaller than expected. The "ocean view" is only a partial side view of the beach. There is a weight limit on the bunk beds, 2 adults cant sleep on the top bunks only teens or children. The pool bracelets can't be worn without cutting them off of you which is an issue if you have to leave them behind at check out so the next guests can use them and the security at the resort is hounding you to wear them. Also, they only provide parking for two vehicles. Jennifer, the cleaning lady, was the one I spoke with the most. She was SUPER amazing and welcoming. She was the reason why we decided to stay. Barbara, the owner, was not. She was rude, hateful, not welcoming at all. She was super uptight about us having one extra person and a baby come along. Which there was plenty of room for and everyone slept comfortably. On the 3rd night the light bulb in the bathroom burnt out and she didn't respond until the next day due to personal reasons, but then told us to go buy one at Walmart. We just ended up switch a bulb from the lamp in the living room to the bathroom so we could see to shower and use the toilet. Throughout the stay, while we were cooking, the stove was emitting electricity and it shocked a family member twice. When we told Barbara about it she acted like we were lying and said "I've never heard of such a thing". I even told her my husband is an electrician and he can feel the current on it. She still didn't believe me. I told her she can come see for herself. One the last night, the fridge accidentally got unplugged because the plug-in is in one of the cabinets (and the outlet is completely exposed) with the pots and pans and it got knocked lose. But before we saw that, we were searching for the breaker box to see if it was an issue there and we couldn't find one. When we got ahold of Barbara, she said it was behind the kitchen door, but it wasn't, those were just access panels to the plumbing in the bathroom. But if it would have been the breaker box, it wouldn't have been up to code because it was painted over and was very hard to get open. When we told her about the fridge not working (before we realized it was unplugged) I told her we had food in there she said "I'm sorry, just grab some ice". She was not simpathetic about the situation. The only way we'd EVER stay there again, is if we got it for super cheap. The resort itself was nice. The staff, place, & pools were nice.