The groundskeeper ....the guy that watched over the place was AWESOME, couldn't ask for a nicer guy, anything he could do to help us he would and did, if I had any complaint at all ...I would ask the host to buy more comfortable furniture to sit and watch TV or to be able to lay on, the chair and the couch were the most uncomfortable things I think I've ever sat or laid on, but I don't say that to discourage anyone because the room was nice and clean... smelled good had everything we needed and it was a wonderful stay other than the couch and chair... I would encourage somebody to bring a blow up mattress for that couch... And cushions for that chair.... But I definitely would go back....