4/10 (不満)
Roberto v.
2021 年 11 月 30 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Horrible communication
Rented property for 6 days last two days of us being there was no water..called the morning of day 1 and they stated a maintenance guy would check it out and reach out to me,I got a call back stating that it would be turned back on..we returned to property at night and still no water..then when I recalled them again they stated to us that they “were working on the street with the water line is”..again next day the day I am leaving no water at all…I was told that it is stated in the contract for me to expect such situations…if I am in vacation renting from anyone it is the building/s responsibility to notify the client if they are working on any water lines..it is also there responsibility to have a water reservoir just in case if there is emergencies especially for being a hurricane prone island..I tried to be very considerate but I have to this day not receive any phone call from any supervisor in regards to my discomfort on how they are going to handle my inconvenience…
Roberto v.
2021 年 11 月に 6 泊滞在
