We enjoyed our stayed, excellent communication with the host, it was clean, location was amazing! Beautiful cabin. I gave it 4 start because the TV are very old and had lots of statics. The fireplace in the pool area never worked. The main issue we had is that the sofa bed is on the entry level right in front of tbe main entrance, it will be better in the lower floor closer to the bathroom it was uncomfortable to sleep in front of the entrance and lastly there is not enough sitting place to be all together.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My wife and I really enjoyed our weekend in the cabin and area - it was close enough to Gatlinburg to go out and do the touristy things, but then come back and enjoy a peaceful night. The cabin was what we needed and accurately described in the description when making our reservation. There were a few small things that I think can be fixed or addressed; the handle in the hot tub was broken (not a big deal but I guess could be a safety issue for some) and a coffee maker was provided, but no filters. I might have missed this detail when making the reservation and isn't a huge deal, we went to a small coffee shop down the hill and they gave us a few filters. There was a random magazine about South Carolina on the coffee table; we would have loved a magazine or information on the local area highlighting some of the fun things to do for visitors unfamiliar with the area. These are all very small complaints and we will definitely plan another trip and use Elk Springs Resort again.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was excellent overall. Everything was exactly as pictured except for the views. Do not expect to be on top of the mountain was expansive views of the smokies!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Cabin was great, clean, and in beautiful condition
Cabin a bit dated and management needs some improvement
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We planned a very last minute and very trip to Gatlinburg and opted to stay with Elk Springs as we had a previous good experience. This stay didn’t live up to my previous experience. Prior to booking, I emailed the property management company and asked if they had a property close to downtown and preferably within trolley route. I was told there was a trolley stop “two minutes away”. Well, I don’t know if time is slower in Gatlinburg but the closest trolley stop was definitely much farther. During my stay, I texted the property management company to ask about the trolley because we were having some difficulty finding it and was told “google it”. Rude, but okay...The cabin itself was definitely dated but fine for what it is. The soaker tub was really difficult to get in and out of as the bruise on my leg would suggest. All in, I probably wouldn’t stay with Elk Springs again as there are many other options and I can probably find better customer service and hospitality elsewhere.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a fun stay! We liked the location. The cabin definitely could have been a bit cleaner. It wasn’t awful but also not fantastic. We loved having the pool table and hot tub but as mentioned in other reviews there was not enough seating options for our family of six to even watch tv together. We might try another cabin within the resort next time.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a blast! Perfect location. Only down fall was no cell phone service.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This house is what it shows and it is a good location. It is in the woods but not too far away from the main strip. The master bed was very comfortable. A few things to address: The ice maker and water in the fridge was barely working. The comforters needed to be washed (or washed better), there was not enough water in the hot tub so we couldn’t really use it since the hose was not there, under the beds needed to be cleaned and there was only one roll of toilet paper. We had to go out and buy some.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
When we arrived the Cabin looked like a movie it was beautiful inside out. Had everything we needed for cooking, conveniently neat all the shops and Dollywood. After enjoying our long walks outside enjoying the view we came back to relax in the jacuzzi it was amazing.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was perfect for my family, we saw a bear on many occasions. I would just like for them to add more furniture upstairs and downstairs for more sitting options but other than that you would love this cabin My family will be back!!!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was perfect for my family, we saw a bear on many occasions. I would just like for them to add more furniture upstairs and downstairs for more sitting options but other than that you would love this cabin My family will be back!!!!
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The property description was accurate. It was clean and it had all the starter packs for the weekend. The linens and towels were all very clean. Customer service was prompt to respond with some minor maintenance issues. I wish they had pictures of the outside. I was disappointed that the cabin did not have an open view. It was woods all around. The rain shower was nice although I would have used lighter colored tiles. It was very musty and dark. The shower needed a long time to reach the desired temperature whether hot or cold. Otherwise, everything was good and we had fun!
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The property description was accurate. It was clean and it had all the starter packs for the weekend. The linens and towels were all very clean. Customer service was prompt to respond with some minor maintenance issues. I wish they had pictures of the outside. I was disappointed that the cabin did not have an open view. It was woods all around. The rain shower was nice although I would have used lighter colored tiles. It was very musty and dark. The shower needed a long time to reach the desired temperature whether hot or cold. Otherwise, everything was good and we had fun!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Best week in year's
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was great, facility is top notch. My kids had a blast and we were close enough to town we could do things there. Having the ability to cook your own food was great and also saved money.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was great, facility is top notch. My kids had a blast and we were close enough to town we could do things there. Having the ability to cook your own food was great and also saved money.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This cabin was conveniently located for our weekend plans. Not far from Rocky Top Sports World and an easy drive to town. The cabin was perfect in size for our family of 6 - we all had space and enjoyed the amenities. One suggestion I would leave is to have a little more seating/furniture downstairs for hanging out.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoyed our second time staying with Elk Springs Resort. There was a plumbing issue in the bathroom that was taken care of. There was still a towel in that bathtub, it was there when we arranged. We did have an issue with the bigger size of black ants, I got a couple bites. That was in the bathroom and bedroom. Did report that along with the plumbing. Overall we still had a great time.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall, we had a great time and the cottage was great. We appreciated all amenities provided, including the laundry detergent. The rain shower was the favorite amenity. And we loved the back view and the hot tub under the stars. The only drawback was the lack of dresser space in the master bedroom - living out of our suitcases a little more than we prefer. Additionally, I swept most of the outdoor spider webs from the front of the cabin (except of the two currently occupied.) One last maintenance note - the bottom shelf of the freezer was not attached.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was the most charming cabin and the easiest experience ever! Every aspect, from the booking the rental to the day we left was a flawless experience. We loved the cabin, the location was perfect, and we had the best time!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Lovely cabin. Very clean and easy to get to.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Cute cabin, hot tub and in a cul de sac by the woods. Perfect for a couple and kids. The Elk Springs Resort staff was great about immediately responding to any questions we had. Will definitely use them again.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location and cabin! You are in the middle of "Nowhere" and at the same time, you are a short drive away from downtown Gatlinburg and Pigeon Forge. The perfect amount of space for a family of five. I have already recommended Elk Springs Resort to several friends. One of them has already booked their trip for June. Another one is planning a trip for July. This is my second stay and I plan to return soon.
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoyed our stay. The cabin could use some updates, floor vents upstairs are pretty dirty. There was still hair in the drain of the shower which I cleaned. Could use some additional furniture for seating in the living areas, otherwise it was ok. The company was easy to work with and I appreciated their flexibility.