この豪華な4ベッドルームキャビンから山々の素晴らしい景色

Thank you so much for the wonderful review, Heidi! We are absolutely deighted to hear you enjoyed the beauty and cleanliness of the cabin and experienced our customer service the way we hope every guest does. It means a lot to know you are already planning a return trip—thats the best compliment we could receive. We truly appreciate the recommendation and cant wait to welcome you back to Elk Springs Resort again soon! Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!

Thank you for sharing your feedback. We’re disappointed to hear the cabin did not meet your expectations. Cleanliness is very important to us, and we take concerns like these seriously. Had these issues been reported during your stay, we would have gladly sent our housekeeping and maintenance teams out to inspect and address them right away. Your comments regarding the condition of the floors, odor, lighting, insects, and pet hair have been shared with our team for review and follow-up. We appreciate you bringing these concerns to our attention.

Thank you for your kind words, Michele! We are truly so pleased to hear you had a wonderful rental experience and enjoyed your stay with us as you deserve. We would love to have you back again. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!

Thank you so much for sharing your feedback! We are delighted to hear that you found the cabin beautiful and enjoyed a relaxing stay overall. We truly appreciate you letting us know about the few maintenance items that need attention — our team will make sure these are addressed right away. We are also sorry to hear that the hill made access a bit challenging for your sister. Please know that we keep staff on hand to happily assist with any cabin issues during your stay 24/7. Your comments help us continue to improve our guest experience. We are so glad you plan to stay with Elk Springs Resort again and look forward to welcoming you back soon!

We are glad to hear that you found your stay so relaxing! If you ever decide to visit again, we'd be happy to welcome you back for another peaceful stay.

We appreciate the 5-star review, Laura! It was our pleasure to have you as our guests, and we look forward to working with you again. It sounds like you chose the perfect cabin to relax and create wonderful memories in. We encourage guests to book direct and save up to 15% on future bookings. See you soon!

Thank you for the awesome 5 star review. It has been a pleasure to serve you and we hope to have you back in the future!

Thank you for your review! We're thrilled you enjoyed the great location, beautiful views, and cleanliness of our cabin. We hope to host you again soon for another fantastic stay. Remember as a returning guest you will receive 10% off future stays!

It was our pleasure to provide you with luxury accommodations during your visit. You selected a great cabin with an unbeatable view of The Great Smoky Mountains. We strive to be the best in the business and we want nothing more than our guests to feel as though they have a home away from home while in our area. We encourage guests to book direct and save up to 15% on future bookings. See you soon!

It was our pleasure to provide you with luxury accommodations during your visit. You selected a great cabin with an unbeatable view of The Great Smoky Mountains. We strive to be the best in the business and we want nothing more than our guests to feel as though they have a home away from home while in our area. We encourage guests to book direct and save up to 15% on future bookings. See you soon!

Thank you for your kind review! We are pleased to hear you found the property beautiful and comfortable and appreciated our management. We look forward to your next visit! We encourage guests to book direct and save up to 15% on your booking. See you soon!

Thank you for your review about your recent stay at Majestic Views! We are glad you enjoyed the beautiful views and spacious, dog-friendly cabin. We hope to welcome you back soon! We encourage guests to book direct and save up to 15% on your booking. See you soon!

Thank you for your wonderful review! We're so glad you loved the cabin, the amazing views, and the hot tub experience. The mountain setting truly makes for a special getaway! We appreciate you sharing your experience and hope to welcome you back for another relaxing stay soon!

Thank you for your wonderful review, Anthony. We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and would consider it an honor for you to stay with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!

Thank you for the feedback. We certainly apologize for any issues during your stay. This hot tub was cleaned and water emptied prior to your check in. We make sure to have our cleaners take pictures of before and after this. We do keep staff on hand 24/7 and had we known prior we could have sent someone out for the issues you experienced. We hope that despite this that you were still able to enjoy your time in our beautiful area and hope to have you back!

Thank you for sharing your experience! We are thrilled to hear that you enjoyed your cabin stay at Elk Springs Resort. It is wonderful to know that you found the cabin clean and nicely decorated, and that the hot tub provided a relaxing experience for your family. We are delighted that our friendly staff made your stay enjoyable, and we look forward to having you again on your next visit to Gatlinburg! Remember, as a repeat visitor you will save 10% on future stays. Hurry back!

Thank you for your wonderful review, Crystal! We were honored to have you as our guest. We offer a great selection of cabins that vary as far as privacy and seclusion. Please contact us when you are ready to start planning your next get-away. One of our experienced sales representatives will be happy to assist you in finding a cabin that will not only meet, but exceed, your expectations. We hope you will make plans to come back and visit us often. Hurry back, new memories are waiting to be made!

As always, we love hearing about great family experiences with our rental company. It sounds like you chose the perfect cabin to relax in and create some memories that will last! We hope you will make plans to visit us again very soon. Remember as returning visitors you will receive 10% off your next booking!

We're absolutely delighted to be your go-to choice for accommodations! We're thrilled that you've consistently enjoyed your stays with us and appreciate your kind words about our cabins and amenities. It's always a pleasure to host your soccer team, and we look forward to welcoming you back for many more stays in the future!

Thank you for sharing your feedback, and we are pleased to hear that you enjoyed your overall stay in the beautiful and spacious cabin. We apologize for the inconvenience with the internet outage and appreciate your patience. We will look into this issue to prevent future occurrences. Additionally, we are sorry to hear about the concern with the bed cover and pillows. Your suggestion to bring your own cover and pillow is noted, and we will take steps to address this matter. We value your input, and we hope to have the opportunity to welcome you back to Elk Springs Resort for a more seamless and enjoyable experience. Remember, as a repeat visitor you will save 10% on future stays. Hurry back!

Thank you for the kind words! We are glad the cabin met your needs and that our staff made sure you were taken care of. We appreciate the feedback about the video game and will look into it. Remember, as a repeat visitor you will save 10% on future stays. Hurry back!

Thank you for your feedback, and please accept our sincere apologies for the cleanliness issues you encountered during your stay. This is certainly not the standard we strive to uphold, and we completely understand your disappointment. We’re especially sorry to hear that, despite contacting our team and being assured that a follow-up cleaning would occur, the issues remained unresolved. That’s unacceptable, and we take your experience seriously. We’ve already addressed this internally with our housekeeping and quality assurance teams to ensure this is corrected moving forward. Your comments regarding cleanliness — including the presence of dust, mold, and pests — are being thoroughly investigated, and we are taking immediate steps to retrain staff and reinforce inspection procedures at this property. We deeply regret that your stay did not reflect the level of comfort and care we aim to provide to all our guests. If you would be open to it, we would appreciate the opportunity to discuss this further and make things right. We have called and left a voicemail about the refund amount of $177.58. Thank you again for bringing these concerns to our attention.