Hi dear Julie,
I know it's been a few months, but I wanted to reach out and sincerely apologize for your experience.
You were one of our very first RV guests, and at the time, I was still learning how everything worked.
I had a prior commitment that day, but I returned the following morning, hoping to personally resolve the situation. Unfortunately, you had already left.
I've learned so much since then, and I truly appreciate the opportunity you gave us to welcome you.
Thank you for being part of our journey.
With love,
S☀️L