The house is beautiful and just as they portray it. It is on a private stretch of the beach that is nice and remote, and we only saw maybe a dozen people the whole time we were there. It is about 10 minutes off the main road, & 25 min from Tulum.
Each room has a king size bed, & private bath. They did have two blow up mattresses that we could use if needed, and had them set up for us when we arrived. The two rooms upstairs have an amazing view, with a huge balcony and two roof balconies that have beds on them for tanning.
It looks out at the zero edge pool, that looks over the ocean- which is beautiful.
They did welcome us with a beautiful fruit tray and snacks. Almost everything you need is between the two kitchens. Pool towels are also provided.
The caretaker Ricardo was onsite every day, & did his absolute best to make our stay amazing!! He was great help & spoke good English. He would go above & beyond daily to try to help any way he could.
It should be stated though- there is no garage, & no easy way to get luggage in to house from where you park. There are about 10 steps to get to house. It is definitely not for anyone with knee problems or disabilities. The one bedroom upstairs has such steep stairs- they are very dangerous!! We did ask a couple of times if the house was on the beach…. it is beachfront, but they don't show the beach for a reason. It is a coral reef… lots of rocks. The sand on the property is steep, & rough. It should also be stated that the beaches & surrounding property is filthy and there is tons of garbage to walk thru, though their beach is kept clean.
The hot water heater is hot for about a minute, then if lucky- luke warm for 90% of your shower. There is no dishwasher, or washer or dryer…. so yes- you have to take home wet clothes.
The upstairs has a horrible mosquito problem that the caretaker did take care of- after we went and spent about $40 on bug spray, and had to have him spray daily, & light mosquito coils almost constantly, as well as bug spray on us.
There was a maid daily, but she was extremely efficient, but extremely slow & spoke little to no English.
Overall…. they are some minor issues that can be fixed easily, & other issues that should be stated in their description.
It was a beautiful house, but if we had known about some of the things, like being on a coral rock "beach", and no washer/ dryer or dishwasher… we might have gone with our second choice for the price we were charged.