Spacious Narnia on Earth by Lake Lure Beach w/ Gym, Hot Tub, Pools & Tennis

Thank you so much for this wonderful review. We love that the house gave your family so many different spots to spread out for puzzles, games, and quiet reading, and that all those windows and the setting made it one of your favorite stays ever. We'd be delighted to welcome you and your teenagers back whenever your travels bring you this way. The VueStay Team

Thank you for the great review. We're so glad the house had room for your whole group and that the kitchen was well stocked for feeding all those teenagers. That enclosed patio really is a lovely spot to settle into on a rainy day. We'd love to host you again whenever your travels bring you back. The VueStay Team

Thank you for taking the time to share your detailed feedback. We're glad the house felt spacious and comfortable for your group, and we appreciate you noting the clean linens and beds. We're sorry to hear about the water damage on the ceilings, the pest concerns, and the comfort issues with the furniture and temperature on the second level. These fall short of the standard we hold, and we've shared your feedback with the property owner and maintenance team for review. Regarding the listing details about walking distances to Lake Lure and Chimney Rock, we take accuracy seriously. The public listing, photos, and description are meant to give you a clear picture before booking so you can make the decision that's right for your group. We're sorry the distances didn't match your expectations, and we regret that your check-in message about this concern wasn't addressed promptly. We've noted this for the local team to review. We genuinely appreciate the feedback about what would have made your stay better. We'd welcome the chance to host you again if your travels bring you back to the area.

Hi Tabatha, Thank you so much for your review, and we’re happy to hear that you had a great stay at our place! That being said, we’re so sorry to hear you did not receive the amenity package during your stay with us. Please know that we’ve since addressed and resolved this issue for future guests. We can’t wait to have you stay with us again! ~The TurnKey VR Team

Thank you, Shanlyn, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We look forward to welcoming you back for another wonderful getaway in the future!

Hi LaVonne, Thank you for taking the time to leave us this feedback. We do apologize for the issues you encountered during your stay with us. We wish we had known at the time so that we could have helped out then. Our 24/7 guest hotline is always available if anything ever comes up while staying at one of our properties. Please know that we’ve since followed up with our local operations team about the internet issues. Concerning the wireless internet and television information, please know that this is listed in our guest access instructions that can be accessed through any guest portal. If there is anything we can still do for you, reach out anytime and let us know. By the way, you were excellent guests, and we’re looking forward to hearing from you again. -The TurnKey Team

Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!

Thank you for staying with us. We are so glad the area worked out well for you. We apologize the fireplace was not working during your visit. It has since been repaired and no further issues have been reported. We apologize for the inconvenience this caused. We also appreciate you letting us know there is room for improvement, and we'll pass your comments regarding bed comfort onto our management team for consideration. We hope to have another chance to impress you in the future!

Hi Holly, Thank you so much for taking the time to review your recent stay with us. We are glad to hear that you had a fantastic time out in beautiful Lake Lure. In regards to the issues you mentioned, please know that we will pass this feedback along to our local Field Operations team so they can replace the propane tank, schedule pest control for the ants, and make sure the front door lock is functional. I know this does not change your stay, but we do appreciate you bringing this to our attention so we can improve for future guests. Also, know that anytime you stay at a TurnKey property you can call or text our 24/7 guest hotline so our team can quickly assist with any issue or question. Take care and we hope to see you again soon! - The TurnKey VR Team

Michael, thank you for staying with us and for your honest feedback. We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and comfort that we hold ourselves to. We have provided your valuable feedback to our local manager to address with our local team. These heating issues have been completely resolved at this time. Thank you again for this valuable information as we always welcome the opportunity to improve. We hope to have another chance to impress you on a future stay!

Hi Shannon, Thank you for taking the time to leave this review. We apologize for any inconvenience that occurred upon check in with the door lock issue. We're glad we were able to assist you with this issue after you called our 24/7 guest hotline. Please know that we are following up with our Guest Experience Team to address this incident and prevent similar problems moving forward. At TurnKey, it’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. Thanks again for your patience and for being absolutely perfect guests. We look forward to you staying with us again! -The TurnKey VR Team