The resort itself was fine. The communication with this host was non-existent. After payment, she took our party’s information. After, that there was no communication at all. For Aulani, you have to book activities, dining, kid’s group activities well in advance. In order to do that, you have to download the Aulani app and you need a confirmation number for your resort reservation. I was not given a confirmation number until about a week before our trip. Aulani lets you make reservations 90 days in advance. So, we were not able to get any meal reservations, book the luau, reserve any kid’s activities. So, basically the trip was a waste in many ways. I tried messaging and calling the host for weeks without them ever getting back to me. If you want to experience anything Aulani has to offer besides getting a hotel room, please save yourself the anguish and book directly with Disney, or with another host.