Clean sheets and dishes. Some of the needed repairs make the bathroom cold.
Ana I.
2023 年 1 月に 2 泊滞在
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4/10 (不満)
Daniel F.
2023 年 1 月 9 日
Great location but MAJOR issues with the unit.
Location and the caretaker Lance was awesome
Daniel F.
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6/10 (普通)
Desiree S.
2023 年 1 月 25 日
Alpine Chalet #3
It was overpriced for what it was - not enough bedding for the pullout (had to go buy sheets and blankets) and there was dog hair everywhere when we arrived. The toilet downstairs was leaking and the whole place smelled like mildew. Not what we expected for over $500.
Desiree S.
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2/10 (非常に不満)
James M.
2023 年 1 月 11 日
Chalet #3 is kind of a dump
We have stayed in Chalet #3 before, and while it’s never been fancy (understatement), it’s a lot worse now through a combination of structural degradation and poor management by Vacasa. Others have commented on the slant of the chalet. This is no exaggeration. There is a visible crack through the place and serous settling has occurred to the point that it’s questionable as to it being sound for a rental. The bathroom has settled (watch your step!) and the flooring is squishy. The shower door doesn’t fit right anymore. The settling aside, Vacasa hasn’t repaired the stove that many others have commented on. Only two burners work. The screen door doesn’t shut properly. The place smells musty. We aren’t picky—but this place is gross. When we arrived, the bathroom flooring was damp. Oh, and don’t expect WiFi. It never worked for us. My advice: money better spent elsewhere.
James M.
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2/10 (非常に不満)
Brent A.
2023 年 1 月 31 日
Broken down and filthy
Our vacation at Otter Rock Chalet was cut short due to the conditions of the facility that VACASA offered us.
Our reservation check-in date was May 16, checkout May 19 (3 nights)
We checkout out at 4:00am on May 17 staying only 1 night due to the conditions.
The stove top only had 1 burner element that worked, water pressure in the bathroom was very little, the flooring is coming up and severely damaged, the bedding appeared dirty. (we slepted that night in our cloths).
We did not shower for obvious reasons prior to our departure the morning of May17.
The room was not available at check-in time due to the room not ready yet per housekeeping. (4:00pm) We were allowed to check in at 5:00pm
We would have left without staying 1 night but we just drove 6 ½ hours to reach Otter Rock from Pasco, WA.
There broken cabinets, filthy refrigerator door seal, filthy oven, filthy kitchen overhead lighting, stained dish towel found folded on the kitchen counter, and side of the refrigerator had some dried substance.
There were “many” food items left in the cabinets from previous guest that we didn’t trust to use. “Not good and disgusting”. It appears other reviews about this property have been negative and VACASA reply back were that these issues will be addressed. Obviously, the reviews have been ignored.
We are requesting a refund for the unused nights that were not used (May 17 & 18).
Note: My wife and I have stayed at the Alpine Chalets on many occasions and were completely happy with the facility. This was the first time we stay since 2012.
Brent A.
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6/10 (普通)
Blanche P.
2022 年 12 月 19 日
Location
Was a great location for family . House was older then pictures show. Very quiet & nice beach.
Blanche P.
2022 年 7 月に 2 泊滞在
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8/10 (良い)
Karen D.
2022 年 9 月 7 日
Alpine #3
The location was wonderful. Our family rented 5 units and the experience was great. This unit was the most outdated and in need of improvements. Only half the burners on the stove were working. The floors were uneven, we had two elder family members stay in this unit who said they had to be mindful in walking around. Overall, we enjoyed our stay. The groundskeeper was wonderful. Lance more than made up for issues with the cabin.
Karen D.
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8/10 (良い)
Janet K.
2022 年 8 月 14 日
We love it here but…
We love staying at the alpine chalets. First time in this unit. Everything was great except the unit is clearly settling. The floors are noticeably slanted and every time we sat on the toilet it felt like it was going to come off the floor. Also the stove only worked one or two burners at a time. We aren’t fancy or picky so we still loved being here. The fridge smelled terrible like old fish. Overall these are things to consider if you like “perfect” accommodations. For us it was still perfect even with what others may consider as major flaws or safety concerns. Literally. You could not bring marbles here. They would roll away. When filling the sink it all pooled to one side. Like the floor is extremely noticeably slanted. We still loved it.
Janet K.
8/10 (良い)
Joshua
2022 年 7 月 23 日
良かった点 : コミュニケーション
Joshua
2022 年 7 月に 2 泊滞在
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8/10 (良い)
Mary G.
2022 年 7 月 23 日
Bathroom floor
Just to let you know, the bathroom floor is uneven. There is a long area rug that covers over that area, so just be aware that it is there so you won't stumble.
Mary G.
2022 年 7 月に 2 泊滞在
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8/10 (良い)
Donald M.
2022 年 2 月 11 日
Mid week getaway
Great location, nice clean place. We had a great time.
Donald M.
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2/10 (非常に不満)
Lacey M.
2021 年 11 月 16 日
Do not recommend
This place is so dirty and dingy. Stairs are a nightmare. Uncomfortable beds, appliances that don’t work. Can’t believe I spent $367 to stay here, it’s definitely not worth it. The only good thing I would say is the private beach. Owners should take more pride in their rentals. Rugs have probably NEVER been washed nor have the blankets. Couch was disgusting!!
Lacey M.
10/10 (非常に良い)
Richard G.
2021 年 10 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great path to fabulous ocean
Great
Richard G.
2021 年 9 月に 5 泊滞在
8/10 (良い)
Tom B.
2021 年 9 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
Great location; unit needs updating
Super location--walk to the beach, close to trails and restaurants. The caretaker and housekeeper were friendly and helpful. The unit itself, however, was borderline. Only three burners on the stove worked--and one needed coaxing. The microwave start button does not work. There were way too many chairs in the dining area, as though the owners store them there. The floors are uneven, but the listing mentions that. The blinds over the front windows need to be replaced. They are broken and pathetic-looking. Only three of four drape panels over the front windows were there, so we had no privacy. We had a lovely time in the area, but we really felt for the kind of money we paid, the place should have been better.
Tom B.
2021 年 9 月に 4 泊滞在
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6/10 (普通)
Bradley W.
2021 年 8 月 25 日
Ok for price!
Couple of things were broken- only one burner worked on the stove and the cable wasn’t working but over all our family had a great time accessing the private beach!
Bradley W.
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2/10 (非常に不満)
Jaimi m.
2021 年 6 月 30 日
Not clean at all
The counters were sticky, so was the floor. There was mold and mildew around the kitchen sink. The microwave didn't work. The t.v. remote didn't work either did the DVD player. There were beard hairs in the upstairs bathroom sink.... should I go on.
The staff was unsympathetic.
Jaimi m.
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6/10 (普通)
Peter R.
2021 年 5 月 30 日
Great location
Walk through a beautiful wooded footpath onto a deserted beach and had the surf to myself
Peter R.
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6/10 (普通)
Peter R.
2021 年 5 月 30 日
Great location
Walk through a beautiful wooded footpath onto a deserted beach and had the surf to myself
Peter R.
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6/10 (普通)
Peter R.
2021 年 5 月 30 日
Great location
Walk through a beautiful wooded footpath onto a deserted beach and had the surf to myself
Peter R.
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6/10 (普通)
Peter R.
2021 年 5 月 30 日
Great location
Walk through a beautiful wooded footpath onto a deserted beach and had the surf to myself
Peter R.
6/10 (普通)
Mary M.
2021 年 3 月 31 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : 清潔度
Cold with Dirty carpets
All the carpets were filthy and smelled like wet dog. They did not appear to be vacuumed at any point in the recent past. The carpets should either be cleaned better and more often or just thrown away. The thermostat for most of the house was broken, as was the space heater left upstairs. I slept in the upstairs bedroom on the first night and woke up feeling cold many times throughout the night. The thermostat in the downstairs bedroom was the only heater we were able to get working. There was a trash barrel down by the beach access that was overflowing with dog poop bags. It smelled horrible when walking past and was never emptied in the time I was there. The location was great and we had a wonderful time exploring the beaches and nearby attractions . The house was really disappointing.
Mary M.
2021 年 3 月に 2 泊滞在
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6/10 (普通)
Janet D.
2021 年 3 月 20 日
Love the location, just not #3
This is our second time staying at Alpine Chalets. The location is perfect for us as we love watching for whales in Depoe Bay, visiting Newport and exploring Devil's Punch Bowl State Park and Lincoln City. When we reserve our future stay, I will be sure to choose a different unit at Alpine Chalets as #3 has structural, mechanical and accommodation challenges I am not willing to deal with in the future.
This unit, #3, has some drawbacks when compared to the other units. Mainly the severely uneven floors, 2 wall heating units that did not work, and the horrendous hide-away bed located upstairs (I did not check the one downstairs in the main room).
The floor was very uneven. It took a few days to get used to. Seriously it was pretty bad. My 7, 4 and 2 year old fell several times and I nearly did too as the pitch was extremely slanted due to settling. This place would have been far too dangerous for elderly or those with any challenges on their feet! It felt like being on a boat for the first couple of days.
The in-wall heating units did not work in the upstairs or in the main room. Thus the only source of heat was the wall unit in the main floor bedroom and the wall unit in the bathroom located in the main bedroom!! Two portable heating units were available but ironically one of those didn't work either! My children sleeping upstairs ended up being okay as we brought extra blankets, but it would definitely not be warm enough in the winter months.
The hide-away bed upstairs was horrendous! Crumbs fell out when was opened up and it was the worst pull out bed I have ever slept on! It obviously hadn't been cleaned in a long time and my guess is that it was at least 40 years old! We found a few items left behind from previous renters which backs my belief it hadn't been sanitized in a long time.
You also need to know that the stairs are very steep and more like a ladder than stairs. My kids did well, but my 2 year old did fall a couple times. We knew this prior to booking our stay but this could be a deal breaker for the less nimble!
We love this location and the Alpine Chalets are great! Do yourself a favor and choose any except#3!
Janet D.
6/10 (普通)
Christopher G.
2021 年 1 月 25 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : 清潔度
Great location, easy check in, but pretty dirty and needs better maintenance.
In short, this was a very good location that was quiet, with easy access to the beach and other activities. We had zero problems with check in and the unit has all the basics. We loved that it had a full kitchen so we could cook meals. It's a decent little place in the regard. We had no problems with the management but we didn't interact with them at all. We didn't really feel a need to.
However, when it came to the cleanliness of the place, overall we found it pretty gross. We took off our shoes (as requested by owner) and after 30 min, everyone's socks were black on the bottom. There was dog hair in ALL the sheets and on some towels. Also, there is mold in the shower and around the sink. The furniture was VERY old and dirty. I didn't expect high end top notch stuff, but it could be a million times better with some basic more clean couches and chairs. The overhead fan in the bathroom looks like it's never been cleaned. You would think that just re-doing the caulking and doing a bit of some basic upkeep would be a priority. If I were the owner, I'd be really embarrassed.
Even though we loved the location, we won't book again due to the lack of care of the place. Just too yucky. If the owner did an overhaul with some of the things I mentioned above, they would probably get a lot better reviews.
Christopher G.
2021 年 1 月に 3 泊滞在
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10/10 (非常に良い)
Dave H.
2020 年 2 月 19 日
Vacasa - Otter Rock
This chalet was perfect for a coastal get-away. Ideally located for access to all central coast beaches and attractions. Clean, safe, and charming.