We were unhappy with our stay. I spent the first few days cleaning the unit enough for my family to feel comfortable. Getting our luggage to the room took over an hour with the elevator problems. After walking through the unit, the bottoms of everyone’s feet were turning black. The tile was so dirty and filmy, you could stand in place and do a split. It was quickly apparent that this place was getting a minimal amount of cleaning.
The bed in the master makes the loudest noises when you shift at all. Mattresses were firm and uncomfortable. Lampshade was broken in many places. In the master bathroom, the vanity looked nice. The bathtub had two different holes in it. It looks like they unsuccessfully tried to repair it. Black mold spores above shower due to weak ventilation. Bathtub drain was backed up. (I later bought a screwdriver and removed a hair clog from the drain that was as big as my fist.) Cleaned the tub and the whole family just used that one since the other tub was gross and had no stopper, although this one didn’t hold water for long either. The second bedroom had two twin beds with drawers beneath the mattresses. They were broken and misaligned. Spilled drinks on wall, bed frames and baseboards. Dresser drawers caved in, random painters tape on the walls. Nightstand drawer was soiled with stains inside.
The couches were rough looking and uncomfortable. The leather ottoman/coffee table had holes and gouges in the cover. Round glass top table with 4 placemats and 3 chairs, so I had to eat at the bar while my family sat at the table.The listing shows 4 chairs. The kitchen was stocked sparsely, mismatched lids to pots and pans. No coffee mugs, just tiny tea cups. The loudest dishwasher. It had 2 microwaves in the kitchen. A countertop one added instead of replacing the range one, which just takes up counter space. The balcony floor was soiled and stained. The patio furniture was cracked, mismatched and dirty. The listing showed a nice patio set with a clean deck.. It was saddening to walk through this unit and see all the problems while charging you rates that lead you to believe you’ll be entering into a nice, clean, safe place for your family. During Covid, this is especially concerning. I would never rent this unit again, and I wasn’t going to spend my vacation on the phone scheduling maintenance to fix things that are obvious prior to our check-in.