Although the cottage is a very nice looking home, we did not have a good experience during our stay. We rented this cottage for New Years Eve weekend. The first night we started to see many lady bugs on the kitchen walls. The second night we killed about a dozen flies that were in the bedroom loft. In the middle of the second night, we noticed different black bugs that were coming out that were long like a beetle with antenna. Our vacation was cut short at that point. We were supposed to stay 3 nights but left after the second night due to the continuous killing of these different bugs. I was surprised there were so many given it was the middle of winter. We could find no fly swatter to kill the bugs. There was also no paper towel, or napkins that we could find anywhere in the house. We advised the property owners that we would be cutting the trip short due to the bugs. We did not ask for money to be returned and we were not offered any. We did get an apology. The owner can also be very hard to get a hold of. When booking the property, time ran out on my first request to book due to no response from the owner, so I had to go through the process again. I also had a hard time getting the deposit refunded. When I reached out to the owner a week after the trip (6th), to inquire on the deposit, I was advised it would be put in the mail the following Monday (9th). A week later, I had still not received the check. I reached out to the owner again, and did not get a response. A couple of days later (17th), I sent a text and still got no response. At that point I did take out a complaint with Homeaway.com. The next day I received a response from the owner with an apology and a photo copy of the check that they were going to mail out. I did receive the check a few days later (20th). Although I would expect a few bugs in a farmhouse probably in spring/summer, etc, I would not expect the amount of bugs that were in the house at this time of year. We take a northern Michigan ski trip like this every year for New Years, to relax and unwind with our 2 kids. It was very diappointing to spend this kind of money and most of the time in the house was spent killing bugs, which was not at all relaxing. Luckily we were able to get a day of sking in which was enjoyable and took our mind off of it.