I'm a HomeAway employee, and this was the first time I've booked with one of our property listings. I deliberately didn't let the owners know this, because I wanted the same experience that all of their guests have.
They were incredible. Adrian and Mihaela Ionescu were responsive, helpful, and went the extra mile to make me feel welcome. Their helper Izabelle met us at the property to show us the ropes, and she was extremely helpful as well.
The property is gorgeous, and right in the city center of Brasov. The atmosphere is lively, and everything we wanted to see (The Black Church, the ancient city gates, the Tampa Mountain lift to the top of the hill), as well as plenty of restaurants and shopping were all within walking distance. There's an artisan's market in the square Thurs-Sun, and there's always a local band playing, (though, they make sure to stop at 10:30 PM, so people staying in the area can rest).
The inside of the property is spacious, elegant, modern, and spotless! High ceilings, huge tub, rain shower, washer/dryer, comfy couches, satellite TV, and beautiful décor.
The Ionescu's were also able to recommended a driver to take us around the area to all of the castles outside of Brasov. (Vali was our driver, and he was wonderful). Hiring a driver is probably the best way to go, and extremely affordable. (We took a bus from the airport to the train station, and rode the train to Brasov, then took a cab to the property, on the way there, and ended up paying the driver to take us directly from Brasov to the airport in Bucharest, and it cost less than our train tickets).
If I ever go back to visit Romania, this is where I will stay.