Unfortunately we had a terrible experience with this rental. We had just come from another VRBO from the previous week that had been amazing, so when we arrived at Paradise in Paia we certainly did a double take. My partner was helping us get settled at the rental before he returned home for work and immediately we saw red flags. It was in a run down building, and was dirty and musty. My partner cleaned the shower, toilet and we wiped down the kitchen. There was an infestation of bugs that were crawling all over the stove. We had chosen this location as we have an 11 month old and I wanted to be able to save money and cook food at home for her. When she crawled on the floor in the hallway, her knees and feet were black with dirt.
I had contacted Nina ahead of time to ensure it was a safe and quiet place as this was my first time I would be travelling alone with the babe. She told me it was a quiet,safe area. Come nightfall the building went wild, this was on a Monday night. People yelling and partying, fighting in the parking lot, people having loud sex. Then the highway noise really picked up as it is the Highway to Hana and the locals rip by in loud trucks. There are small windows in the bedroom, the only air in the muggy back bedroom, but cannot be open due to the noise and safety issues. Also, there were no window coverings, so at first light, you were wide awake.
When I contacted Nina to let her know that this place had been misrepresented and that we would be moving out that morning, she told me that was fine that I would not be getting a refund. No way would I have kept my baby there, or would I have even managed to stay there on my own. It was loud and hot and dirty. If you are alright staying in hostels usually, then this place might be fine, but if you have family I would give you fair warning.
I contacted VRBO to let them know what was going on. I had sent photos to Nina asking about wood shavings I found in the kitchen the next morning, I thought termites maybe? And when the cleaning lady showed up I had asked her about it and she said they were just old and falling apart when you opened them (this was the garbage cupboard). Nina then sent me an email saying that I had caused damage to her cupboards, and looked as if it had been kicked. I was incredibly upset and could not believe she would be so underhanded. The cleaning lady said the 'usual complaints' were the highway noise and building.
I heard no more from Nina. BEWARE..
