Originally, we just wanted to reserve this property, but somehow we have been informed it was booked (by the estate company) and if we want to cancel we have to pay 60% of the full price. At the FEWO site it was marked as 100% free cancellation and even FEWO couldn't help after calling them. So we had to take it finally.
Anyway, the villa was wonderful and well equipped; when we arrived some keys didn't work and the alarm system went off, but we have been able to shut it off, surprising that we haven't been informed about this upfront. After some waiting time, the keys have been changed. The Wifi did not work as described in the documentation, but we found a piece of paper telling the right wifi key.
A real pitty that the pool heating didn't work and my complaints (I wrote a few emails including pictures from the thermometer at 14°C and started with this at the beginning of our stay) weren't taken seriously and the poolboy fixed the pool heating after one week, just one day before we left, so this was really disappointing having selected this property especially because of the heated pool (3 children).