We were so excited for our vacation. I used to be an avid traveler, but work has been so busy that I haven't taken a trip in years. We booked this property and upon arrival, we were very happy. There is a beautiful view of the ocean and the location is great. After we got settled, we went to get dinner. We put our food on the counter, turned around to get plates, and then found our food literally COVERED IN ROACHES!!! They were everywhere. I called the property management company (this is owned by Big Fish Rentals, not an individual named Julie) and they couldn't have cared less. They refused to move us to another property, as did VRBO. Exterminators came the next day, but that really didn't do anything. We bought cans of Raid and spent the majority of our time in the condo killing roaches. Then our air conditioning stopped working. The room was extremely hot and again, they couldn't have cared less. They said we would have to pay to have someone come out because they knew their air was working. Obviously it was not. We fought for about 3 hours, at which point Alex told me I was unstable. I saw on several of their BBB reviews that as soon as you call them out for being a horrible rental company, they start insulting you. Once they have your money, they don't care about anything else.
I promise you - you can find much, much better places and rent from much, much nicer people. This wasn't worth it after all of the grief we had to deal with.