2/10 (非常に不満)
Nicole E.
2025 年 6 月 13 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Be cautious if you're considering this unit — the host is a scammer.I stayed here during a particularly hot week and specifically chose this unit because the listing advertised air conditioning. While AC might not be legally required, it was unbearably hot at night — temperatures reached 26–27C (78–81F), and I couldn’t sleep.I contacted the host to explain the situation, and they told me it was okay to check out early if I couldn’t tolerate it, promising a refund for the remaining nights. They even updated the reservation period via the VRBO chat and sent a fake confirmation email, allegedly from VRBO, stating that a refund would be processed.However, even after two weeks since checkout, I received nothing. When I followed up with VRBO, they said the host declined the refund and that there was nothing they could do — despite me providing all evidence. It felt like VRBO was siding with the host.I strongly advise others to stay away from this unit and this host. If you care about honest listings, basic comfort, and customer support, look elsewhere.
Nicole E.
2025 年 6 月に 3 泊滞在
