I was given a completely different room than the one I booked online. I picked the initial room for a reason, and this on was vastly different. There were bunk beds, a tiny shower, a tiny sink, and no tv. The room I booked had one Queen, a normal shower and sink, and a tv. There was also pet hair all over the entire couch when I arrived. I messaged about the room change and the lack of cleanliness and I never received a response. The room was fine itself, but it was not the one I booked.