2/10 (非常に不満)
Luke G.
2024年3月19日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
Good Stay but Stressful Hosts
Property is really nice, recently renovated, great location 2 minutes walk from the lifts, clean linens etc.
Stay was completely overshadowed by the hosts. When we arrived we were given a big speel about how much effort they put into the renovations and that we are not allowed to mark walls etc or they would take our whole deposit.
We were visited 2 days in by the host where we were shouted at for leaving a door open while we were sitting on the balcony because of the heat (living room is a suntrap and gets very warm).
Hosts were impossible to reach on the app. The instructions given to us were out of date.
It is an expensive accommodation and in my opinion they cannot handle being hosts and should have known the risks of having an accomodation like this. We got our full damage deposit back. But the hosts spent half an hour looking in every drawer, cabinet etc when we were leaving. Initially got complained at for not cleaning the fireplace out before they realised all the wood was still there because we didn't use it.
Enjoyed the stay but the hosts made us anxious and it overshadowed the trip. I rarely feel the need to review somewhere but we really wouldn't recommend the experience.
Luke G.
2024 年 2 月に 7 泊滞在
