4/10 (不満)
Ashleigh M.
2025 年 8 月 22 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Overall the apartment inside was pleasant and the air-conditioning was good if not noisy. The kitchen could have been a bit more well equiped, no wine glasses, no oven trays and no oven gloves to get anything out of the oven. A mirror would have been helpful in the 2nd bedroom as you had to do hair and makeup in the bathroom but no shelves to put anything apart from the wet sink or on the floor. Also the shower head in this bathroom did not stay up so you had to hold it to do your hair whilst in the shower. The main issue of this apartment was the very dirty and smelly outside space. Main drain was blocked and smelly, dirty sock left on washer and hair balls on the floor. I only booked this apartment because of the terrace as we have small children so when they went to bed we had somewhere to sit. Unfortunately we didnt use this after the first night as it was unpleasant sitting in a basic chimney with a really horrible drain smell. However even if it hadnt been so dirty we couldnt use it as the outside light was broken so basically the terrace was completely unuseable. I did report these issues to the host but they didn't even acknowledge my message.I appreciate things break and need maintenance especially in the Summer period but as a 5* host of 2 properties myself I know the standard these should be to and unfortunately this just wasnt anywhere close. We have travelled 3 weeks around Italy and this was the first property that we were really disappointed with.
Ashleigh M.
2025 年 8 月に 4 泊滞在
