We were excited to find out that we had be upgraded to a newer Casita on the same property, only to find out why when we arrived. No power. No power anywhere on the property. For the first two days. No lights, fridge, hot water or air conditioning. No internet so we couldn't get a hold of Anna, who was back in Canada. Had to use our data and long distance calls to find out what the heck was going on. The electric bill hadn't been paid....we nearly left. Anna tried to make it up to us by giving the quad to us for free for the week, which was nice. We were disappointed to find out that the power had been disconnected for a month already, and Anna was aware. Once the power came back on the Casita was great. Nice and cool, all new appliances and clean. We made the most of our trip, but sadly won't stay at this property again.
Thanks so much to Teresa and Francisco for doing everything they could for us! Though it wasn't really their problem to fix.