Coral-息をtakingむほど美しい海の景色を望む最上階のアパートメント

Thank you for the review, although we are sorry to read that you found that some things did not live up to your expectations. When we found out that one of the ceiling fans and the steam iron were not working, we immediately supplied you with new replacements on the same day; we would have also done likewise with the oven dish had you informed us. We are sorry to see that no mention is made of the views that the apartment offers, something which all other guests always mention in their reviews. Once again we thank you for staying with us.

It was a pleasure having Keith and Fiona as our guests, and we wish to thank them for their review. Admittedly, the apartment is not 5-star, but while we continue to upgrade this to an even better standard, we continue to maintain our prices very competitive, proving to be less than other with the same facilities and views. In our introduction to the apartment, and the area, we always include that all of St. Paul's Bay and Bugibba are north facing, and so the sun can never reach the front balcony at this time of the year; thankfully Coral does have a back balcony, which not many other apartments can boast, where you manage to catch the sun for close to 6 hours a day during winter. The sun is obviously at its lowest at this time of the year, and so the roof also suffers marginally (we do not think that one would really want to be up on the roof in the late afternoon, because even if it's sunny, as it would still be cold at this time of the year). The doors to the balcony were recently replaced to allow our guests to enjoy the full view of the bay and harbour, and even if the sun does not reach the balcony, it certainly provides for a fantastic view below and beyond. Coral continues to be a popular place, thankfully not only in summer, not only because of the views or the comfortable price tag it carries, but also because of the reviews we receive, and so we once again thank Keith and Fiona for putting in their views. It has been a rough 2 years when we hardly had any guests because of the pandemic and have slowly started to rebuild our business once again only as of late, but that did not mean that it stopped us from making the place even better. We will certainly look at the issues mentioned in the review and correct as many as possible. The cooker/oven has just been replaced with a new electrical one, making it easier for guests to use. Best regards Paul & Josanne

Thank you for your kind review. Once again it was a pleasure having you as our guests. The apartment is about 10 to 15 minutes leisurely walk along the promenade to the piazza of Bugibba on one side, and another 5 minutes to St. Paul's Bay harbour on the other side. It is also just 7 minutes walk away from the main road where most of the shops are located, and so find Coral to be perfectly placed as it is in a prominent area with the best views, but at the same time, it is also in a quiet area (the piazza and the main road tend to get quite noisy, not only during the day, but can be particularly worrying at night). Once again, a big thank you.

It was a pleasure having Joseph and his family as our guests and we are glad to hear from him and to know that he enjoyed his time in Coral and in Malta. Would love to have him again as our guest.

We are sorry to hear that these guests had some issues but these were dealt with promptly. Winter is cold anywhere (and unfortunately the weather was anything but kind, with gale force winds, storms, and incessant rain, especially on coastal areas, such as the Coral apartment, during that particular week) and so the apartment is fitted with a gas heater in the lounge area, plus it is also equipped with 2 air conditioning units, with heat pumps, in each of the two bedrooms. The gas bottle did finish during the course of these guests' stay and although it is a fairly easy thing to swap one with a new one (already supplied in the apartment), the guest stated that they did not want to do this and so requested for us to visit them and have this done for them, something which was done without any problem. The oven does work, again, it takes a matchstick to operate this. There are several (three different ones) coffee machines, and so if one was broken (which it shouldn't have been), the guest could still use another. We wish we knew earlier that the guests were unhappy because we could have easily transferred them over to one of our other apartments, but they made no claim for this during their stay. What the guests did however fail to mention was that they exceeded their electricity allowance (because they presumably used the air conditioning heating extensively) and which we did not charge them for, and also we kindly accepted their request to check-out very late afternoon instead of 10:00 am (again at no extra charge to them), even if this meant bringing in the cleaning girls (at an added expenses to us) after they left to have the apartment ready for the next guests later that evening. It would have certainly been decent to have mentioned the extra perks we allowed these guests. We have nevertheless taken note of the guests' review and will act on replacing the pot immediately.