I booked this attic apartment for myself and family for a week in late June. Since I visit Vicenza often having lived there, I had stayed here before in the autumn & gave it a high rating. It’s in a building with beautiful Tiepolo paintings in the rooms below. I was really excited about sharing it with family. I wrote the host before my arrival asking if the rooms had good air conditioning because of the dangerously high heat wave in Italy. She responded that it had a “cooling system” which her custodian would turn on the day of my arrival & fans could be added too if needed. Arriving at 930pm from a long day of travel, the apartment was closed up tight, windows shut, and no cooling system. Temperature was 31.5C (88F). Custodian knew nothing about a cooling system. It was suffocating. I texted the host saying it was impossible to stay there in those conditions, & all she said was “sorry, call VRBO” not offering a solution, explanation, any concern whatsoever. I spent the night talking with VRBO agents & trying to find another accommodation at the last minute for the 3 of us. Custodian put two fans in a bedroom & I tried to sleep at 3AM. At 330AM the fans blew out the electricity. I spent my whole week in Vicenza moving to different hotels & dealing with this. In the end, I was refunded the full amount when the host only offered 20%. Only positive aspect of this was the kindness, concern & help offered by the custodian. I cannot recommend going in the summer months.