My family and I were super excited to stay in this cabin, unfortunately upon arrival that quickly changed. We stayed during the month of October and we were unaware that the lake is drained from October-March. I had two little boys super excited to fish but there was no lake at the cabin to fish.
The cleanliness of the cabin was awful. We have a 10 month old who crawls/walks and the floors were not cleaned well. The kitchen utensils were dirty. I had to wash them before I could even begin to cook my family breakfast. I am not talking about just some water stains, like stuck on food. The coffee pot was not cleaned, I went to make my morning coffee and the filter, as well as the inside of the maker was moldy.
There was absolutely no internet and cell service at the property unless we stood on the upstairs balcony, and that was spotty at best. We spoke to the owner about this and her response is that she gave my husband the account number and to call the provider to see what we could do to get it fixed, because that's what we want to do on vacation.
Speaking of the upstairs balcony, the door to go outside is almost impossible to get open. It sticks so bad. You have to tug so hard that we were afraid it was going to break. The downstairs back door was difficult to open as well.
During our stay, the water throughout the cabin went out. Something to do with the well pump. The owner was quick with getting someone out and having it fixed before we came back from our days activities. But the inconvenience of not having water with 3 small children was horrible. I was able to give my oldest son a shower in the downstairs bathroom but low and behold, that shower does not drain and the shower floor was dirty and gritty feeling. Did not feel clean even after showering.
I was going to let all of these things go because things happen and I know how rentals can be, but when the water went out, that was the last straw. All of these little things put together really put a damper on our stay at the cabin.
I reached out to the owner about how unhappy we were with our stay and that the water issue was the last straw and I told her the issues I mentioned above and her response was that nothing is perfect and that she had to pay a lot of money to have the water fixed the same day.
I am a mother of 3 small children, believe me, I am well aware that nothing is "perfect" but I do expect things to be in working order, descriptions to match the property, and clean.