2/10 (非常に不満)
Jean A.
2019年1月29日
Disappointing Experience
So many things were sub-par about our 3 week stay here, it's hard to know where to start. First, it was filthy when we arrived - thankfully, they rectified that by sending a crew who cleaned for 2+ hours. The sofa bed was broken, the pans were gross, the coat rack fell off the wall, the dishwasher required brute strength to open, the basement level bed frame squeaked really loud with each movement (it's a metal bunk bed), the shower head needed replacing and the oven did not work!! Thankfully, the majority of these were addressed and fixed or replaced after a few days. The oven, however, wasn't replaced until 16 days into our 21 day stay. This was the place we reserved for our Christmas holiday. Because we had no functioning oven that meant no Christmas cookies, no birthday cakes (for 2 family members) and most significantly, no Christmas dinner!! I made several attempts to contact the owners by phone but not once did I receive a call back from them. They communicated by text and email and never through the VRBO app. Aside from the townhome itself and the treatment we received from the owners, the neighborhood is LOUD! It would be one thing to just have the street noise associated with 23rd ave., but the parking lot next to the place and the home across the street were magnets for folks to loiter, yell and generally party all night in.
Spare yourself the misery, look elsewhere.
Jean A.
2018 年 12 月に 21 泊滞在
