We arrived 30 minutes early and the property manager told us through text we could enter early. We had a quick response from her. I was initially happy with the home and appearance from the outside. Once inside little things started to pop up. I noticed the koi pond should have been described more accurately as a very tiny mosquito larva puddle. No big deal, but that isn't an accurate description. The grill was in poor shape. I didn't even attempt to fire it up because it had so much rust. We went out to eat instead which stinks because after 8 hours of driving, bringing food to cook, and having family meet us there was an inconvenience. Major storm hit that first night. We woke up to water seeping through the kitchen tiles between the missing grout. I threw down some towels and tried to make breakfast. Very hard to cook on a glass cooktop with pans that don't make contact. The bottoms of all the skillets were rounded and the skillets were all too small to cook bacon. This house had 15 mismatched pots and pans, none of them of good quality or big enough to cook for 6-8 people staying there. Who needs that many pans that all serve the same purpose? I was also moody from the leaks, so that added to it. I'm still trying to stay positive and make the best of it. :) I noticed the windows in the living room were leaking too. Poor quality was the theme here. EVERYWHERE. The DVD player didn't work, every remote had a low battery warning, 2 of the dining room chairs were so rickety that we had to be mindful not to let our older visitors sit in them for fear of breaking, downstairs shower head sprayed all out the sides (we all used the upstairs shower instead), no shampoo, one of the soap dispensers didn't work, hot water recovery was slow, and a bunch of other minor issues. I didn't contact the property managers about any of these issues. I'm sure they will respond with a comment to this review and say "we could have fixed it, you should have called, etc.". When there are so many little problems, what's the point? All that was going to do is waste precious time with our family and have strangers unattended in the house around my belongings. No thank you. We made the best of the weekend and enjoyed our visit with the family. Hotel or resort for us next time.