グランビーランチ/ソルビスタ近くの高級住宅、プライベート7人用ホットタブ、2カーガー

Glad you were able to enjoy the property and the surrounding area, despite the challenges of Colorado wildfire very nearby.

Happy to hear you enjoyed your stay, we welcome you back any time!

Hi Gary, thanks for your feedback. I do need to point out that you made no attempt to contact us at all during your stay, as a matter of fact we request that you reply to the booking confirmation to ensure you have read the materials regarding this property - you were not expected to wash and dry the sheets unless you made a special election in reply to the booking confirmation. So I think there may have been some confusion there - thank you for washing and drying the sheets though. Additionally, guests buy groceries and ADD them to the staples that are kept in the fridge - of course I do not know if you threw away all of the staples or not but I think it would be hard to completely fill a side-by-side fridge but I'll take your word here - again, since there was no prior communication to go off of. Additionally, there is salt in a plastic container in the garage, as most mountain homes need to keep a good stock of that around - I am sorry you didn't find that - again, communication would have been paramount there. Wishing you better luck in your future travels.

Thank you for being such a great guest and taking such great care of the property during your extended stay. We would gladly welcome you as return guests anytime!

Thank you for sharing your thoughts. It is unfortunate that you maybe didn't read all of the information about this property - it is in a Colorado Mountain community and it is a dirt driveway - we have never had any complaint as most understand they cannot plow all the way down or they drag our dirt and gravel. Additionally, it is stated in the guest information that there are no services available up there, in the mountains, who shovel walkways, it is made clear that only guests staying there are responsible for the deck, porch, etc. Further, our property has to PASS an annual inspection, so there are no violations for handrails. Perhaps a local hotel would have been a better choice for you as they have asphalt - or in the future maybe ask the owner about the driveway to be sure it is more like a city situation I suppose. As for the decor - I think if you read through the reviews you are the first to complain as most really appreciate the antiques and natural horse settings that are in the property - by the way - it is a PERSONAL second home that you elected to rent. You were the first to notify us that the GAS fireplace was not functioning properly, even communicated with us directly to NOT attempt to have it serviced during your stay. It is also a small amenity, you were not charged extra in anyway for the gas fireplace. The oversize dining table is to allow for sufficient seating for the larger parties that rent. Overall I think your expectations reveal more about you and the type of property you might be looking for in the future, as your personal subjective view does not really align with our majority of 10/10 reviews for this very popular mountain home. Best of luck in your future travels.

Glad to hear you enjoyed your mountain getaway! Hopefully you can come back anytime in the 12 months after your check out date and take advantage of our 10% discount for returning guests. Safe Travels! Sharon

Hi, so sorry for late response, we were traveling in AZ for a couple of weeks and just now catching up. We are so happy to hear you enjoyed your stay - we do offer returning guests a 10% discount if you have an opportunity to come back within 12 months of your departure date - hope you are able to take advantage of the discount!! Safe Travels, Sharon

Glad it worked out for the exciting wedding event! Thanks for keeping us updated on the hot tub that had just been fixed for the second time in a month ;)