2/10 (非常に不満)
sandy n.
2025 年 1 月 17 日
Bad Behavior
I don't usually give bad reviews, but in this case, I felt it was important. The service and cleanliness of this rental were terrible. The rental manager, Kat, replied to my email inquiring about the check-in process with the address and building #44. When my adult children arrived, we spent about an hour on the phone because Kat insisted that I get the check-in information from the property owner. She was very antagonistic with my adult children. I sent a screenshot of her email and she realized her mistake but blamed my kids for poor communication instead of admitting she was wrong and apologizing for her behavior. Additional issues: rental was filthy, empty bags of chips and cans under the beds. Hours of operation for the hot tub was 10pm or 300 fine to prevent noise when the neighborhood was very noisy. Overall, the only good thing was the location being close to the slopes. We will not be returning.
sandy n.
2025 年 1 月に 2 泊滞在