マウイビスタ＃2110 - すばらしい新しいリフォーム！ 低料金！ 最高の場所！

Thanks for the great review. I’m so glad you enjoyed your stay!

Thank you for the review! I’m so glad you enjoyed your stay! Please consider coming back! Safe travels! Mahalo

Thanks for the great review! Hope you do come back!!

I’m not sure what you mean by the check in process. I have a lock box and that’s it. Getting into the condo couldn’t be easier. However giving me a 3-star review based on what the front office has going on isn’t really fair. I have no control over hat happens there. In 7 years no one has ever complained about the check in at the office. 3-stars? Was the condo clean and to your liking? Then why leave a negative review for things that I have nothing to to do with?

Thanks for your honest review! I’m so glad it met your needs!

Thanks for the great review. I like softer pillows too which is why I keep more pillows in the closet (closest to the night stand). Too bad Indidnt know, I could’ve directed you to where to find them. Thanks again!

Aloha. I’m very sorry that you felt that way. I’m a little confused though. It appears that I have you the check in information for the wrong condo which, fortunately was empty. The pictures you saw were for condo 2110 but you actually stayed in 2109 which isn’t dark colors but rather sea foam green mostly with lighter colored furniture. So I’m not sure which condo you are commenting on. Maui is an island as you know and being the ground floor, it can get a little dusty. I personally cleaned behind the couch before your arrival. I can’t vouch for under the bed but I will pass it on to my cleaners. Calling my condo a Motel 6 is quite harsh. I put a lot of energy into beach gear and decorations that reflect maui. A motel 6 is nothing like what I provide but you’re entitled to your opinion. I will look into a deep clean but I think what you’re looking for is in Wailea, however it won’t be at my prices. More like $300 /nt. Anyway, safe travels home.

I have to say that I am shocked. Please define "lightly stocked" as I provide beach chairs, boogie boards, coolers, noodles, beach towels, 2 types of beach umbrellas, a fully stocked kitchen including 3 types of coffee makers, a tea kettle, blender, pots/pans, full compliment of dishes to feed more than 12 people, glasses, cups, rice cooker, blender, baking dishes, BBQ utensils, Apple TV, hair dryer, iron and ironing board, dish soap, laundry soap, complimentary shampoo/conditioner. You have enough toilet paper, paper towels and trash bags to last a week. Beyond that you will have to provide your own. I honestly can't think of what more you need. I go out of my way to provide the tings that would cost a renter the MOST. If I am getting a 3-star rating because you had to purchase more toilet paper then yes, you are correct, I do not supply and endless amount of toilet paper when there is an ABC store just steps away and I would rather put my money towards guests having proper beach equipment and complimentary AC in the bedroom.

I’m very sorry that you experienced this but as I mentioned, this was the first day of a newly hired cleaner. With the massive influx of people coming to Hawaii it has been difficult to find cleaners. They are all working excessive hours to keep up with demand. You failed to mention that I offered to send the cleaner back over. And yes, I did refund the cleaning fee. It is unfortunate that despite my best efforts, you still chose to leave a negative review. I strive to have the best experience for guests, especially when it comes to cleanliness. I immediately notified my cleaner who is aware of the situation with new hires. On this particular occasion the training cleaner had to leave on an emergency and was unable to verify the final job done by the new hire. With capacity at nearly full with back to back bookings, it is extremely disappointing that all my best efforts were met with this negative review. I go out of my way to think of everything for a guests best vacation. It would’ve been nice if you’d have mentioned the good as well.