The home was lovely with beautiful views, the home was clean, and we really like the disposition of the housekeeper, Clair.
However, the reason we chose this property over other VRBO property was the view and the pool. When we got there the pool was dirty, and had not been cleaned in a month. The pool guy came after much instance from us, and we were advised that the property owner, had known the pool needed a new pump for a month, so he was aware the pool was not operable when he rented us the home. We had to go to the property next door and rent another condo, in order to have pool facilities. When we requested the homeowner compensate us for our inconvenience and expense e they offered a 200.00 refund, when we didn’t except, they then offered a 500.00 refund. We requested they comp us another week next year, after pool had been repaired, they refused. We would have understood had they not already been aware of the problem before we rented. When we arrived the Only TV in the house did not work, and the coffee pot did not work, they did replace those after we had been there two days.
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