Ciara, our hostess was quite friendly and welcoming. Although, through no fault of her own, the water pressure in the upstairs bathroom was minimal. We therefore had to use the downstairs bathroom. With a party of 7 , this was somewhat inconvenient. Showers had to be staggered. No trash/garbage bins on the second floor.We were quite pleased with the bottle water, candy, crisps and tissues packaged left for our benefit.Also, Ciara went above and beyond by doing a load of laundry for us.